Following questions How do you plan to use itWhat tasks do you need the Knowledge Base to solveWhat information will you fill it withWhat are your employees interested in and what information do they lackAs for content there are no standards for what an internal Knowledge Base should be. But it is not worth making it only a repository of job instructions. Depending on your strategy you can add the following materials to the Knowledge Base – Important information about the company – Document templates – Regulations – Useful articles – Educational materials and resources – Answers to common questions – Examples and cases . navigation. A sign of a good Knowledge Base is structured material. This not only speeds up the search for the required information but also makes it easier to work with the Knowledge Base.

Systematize information by thematic sections and adjust the Country Email List search. Simple and clear navigation will help save time. It is important that everything is logical the employee understands where he is and how to get back. LMS Collaborator solution In LMS Collaborator Knowledge Base materials can be structured by categories and access levels can also be set to them providing access to specific information only for employees of a particular position or department. This facilitates navigation and helps not to get confused in the search process employees see only the information they need which is relevant to their line of work.



Categorization of resources in the LMS Collaborator Knowledge Base Create a repository of knowledge and keep all important information in one place. Structure materials and organize convenient clear navigation using LMS Collaborator tools. Try LMS Collaborator . Add tags and keywords. Adding tags or thematic labels to the resources will make the search even more convenient. In addition labels will help to connect information with each other. By searching for the desired educational material or document by tag users will also find additional.