You should not argue about topics unrelated to the transaction. Nor can you ignore all unfavorable reviews, they can teach you a valuable lesson about the quality of your services and products. However, are there situations in which it would be advisable to remove unfavorable opinions on the Internet? of expression, we do need to respond to defamation and offensive language. After all, hate speech or hate speech lead not only to undermining our image on the Internet, but they are also illegal activities and violate our personal rights. Also false opinions , issued by unfair competition , are the basis for the intervention of administrators. In conclusion, try to monitor opinions on the Internet on an ongoing basis and react to all comments, regardless of their character.

The tool from Rating Captain will help you build your online reputation , which will also encourage customers to leave reviews about the company. negative feedback Rate this article The average rating of this post is. PopularHow do I create a Google Australia Mobile Number List My Business account? Karol Bochenski minutes of reading How do I create a Google My Business account? Contents A company without a Google business card is not trustworthy in the opinion of buyers How do I add a business to Google Maps? If you have a Google My Business account, any of your customers can leave reviews for you Put yourself in the shoes of your client for a moment. You want to buy a product or use a specific service. So you open a web browser and do a quick reconnaissance. You find a company that can meet your needs.





You go to the website, you read detailed information. Before you buy a product or reach for the phone to make an appointment, you want to make sure that you are dealing with a reliable contractor. What are you doing? Try it for free A company without a Google business card is not trustworthy in the opinion of buyers At this point, your customers are looking for information about the company on the Internet to learn more.  a kind of encyclopedia where you can check everything with just a click. Research shows that this behavior is typical for as many as ​​of buyers. It is worth noting that only decide to buy blindly, counting on their own luck. At the same time, even in this group, a large part of them consults the Internet at least occasionally. If a user doesn't find your business on Google, they'll start looking for another business. You will attract new customers when your business card is supplemented with the necessary information and opinions.