Search. Users can search the entire site and narrow down results using the filtering component by entering a keyword or phrase into the main KMS site’s search field. Alternatively, users can also navigate to the relevant subsite to perform a more targeted search. Navigation. By breaking the website into phone lines, users found it easier to navigate quickly and intuitively.







If they ever got lost, they could use the helpful links to return to the https://lastdatabase.com/ site’s landing page. I used a mind map to organize my KMS in SharePoint, providing clarity and structure to the content (mind maps enable seeing relationships organized in a hierarchy). I broke down sections using a header ribbon to draw the user’s attention and used subtle color changes to indicate when one section ends and another begins.







Furnishing Your KMS With Quality Content We knew our content was great, and it would be much easier to dump the knowledge into our KMS. We recognized the need to customize our content to the KMS and structure it in there to be simple to navigate